MODERN BUSINESS ETIQUETTE COACHING FOR INDIVIDUALS AND TEAMS WHO REFUSE TO BE AVERAGE

As Your First Impression Authority, I’ll help you build a team of people who understand how to bring their “A” game every single day, feel confident in any professional setting, and make your business look like a rockstar.

GET THE SECRETS TO WINNING OVER CLIENTS, PROSPECTIVE EMPLOYERS
— AND JUST ABOUT EVERYONE ELSE

Teach your team, students, or members to make a memorable first impression that guarantees
a second meeting, interview, or callback.

According to the business experts at Harvard and Stanford,85% of our success on the job is based on social and people skills. Only 15% comes from technical skills and knowledge.*

*Harvard University, the Carnegie Foundation, and Stanford Research

right-img

IN TODAY’S DIGITAL WORLD, BUSINESS ETIQUETTE MATTERS MORE THAN EVER

And it’s not (just) about using the right fork.

You can hire the best, the brightest, the most eager candidate. You can train them until they know your mission, product, and services by heart and can recite the perfect pitch in their sleep.

But if they …

  • Show up late to an important meeting .
  • Wear a wrinkled shirt that’s two sizes too big.
  • Copy a client on an email they shouldn’t.
  • Answer their phone during a business lunch.
  • Never follow up after the meeting — or worse, their follow-up is canned and generic.
  • Display table manners that would make the Queen of England shudder.

or make any other cringe-worthy faux pas, there won’t be a second meeting, or a signed deal, or a donation check written.

Because when it comes to making a great first impression, feeling confident in any professional setting, and building genuine business relationships, the difference between those who create lifetime clients and those who get sent straight to voicemail is an essential set of skills they don’t teach in most universities and business schools.

ABOUT MARY

Virtual handshake (firm, but not crushing; three pumps max)

Hi, I’m Mary. Your business protocol and etiquette expert.

I help businesses, universities, and organizations, teach rising stars the social skills they need to stand out and build lasting relationships in today’s digital world. I also work one on one with ambitious professionals who want to “unleash” their inner executive.

From the cutthroat political scene of Washington, D.C., to the penthouse boardrooms of corporate America, I’ve helped leaders like you transform sales teams into client whisperers, co-workers into collaborators, and recent grads into new hires.

I’ve made it my mission to bring a different kind of business training to anyone and everyone who wants to reach their full potential and achieve their biggest goals. I teach the art of modern business etiquette and relationship building, through...

hm-mary-2
hm-one

ONE-ON-ONE LEADERSHIP COACHING

Whether you’re an entrepreneur or an ambitious go-getter hungry to skyrocket to the top of the corporate ladder, I’ll show you the way. I’ll customize a series of one-on-one sessions designed to help you perfect your executive presence and command respect in any setting, even if you’ve never managed a team before or you’re still in the process of building your business.

LEARN MORE
hm-student

GUEST LECTURES + STUDENT MENTORSHIP

Arm your students, leadership club, or sorority with the skills and knowledge they need to dress the part, network like a boss, ace the interview, and feel at ease in any professional setting.

LEARN MORE

hm-speaking

SPEAKING

Leave a lasting impression on attendees at your next leadership conference, sales training, or member event. My story-driven presentations inspire teams, entrepreneurs, and students across any industry to take their professional appearance and interpersonal skills to the next level.

LEARN MORE

hm-ettiquette

ETIQUETTE WORKSHOPS + SEMINARS

Whether your team is wooing clients in person or helping customers solve problems by phone or email, my half- and full-day trainings cover the essential rules, expectations, and protocols that everyone working in a professional setting should know.

LEARN MORE

hm-executive

EXECUTIVE PRESENCE TRAINING

Leadership material is about more than doing your job well. I’ll groom your top talent into polished professionals who understand how to exemplify “leadership material” through appearance and body language, stay poised under pressure, and create extraordinary client experiences that make your business look like the best in the business.

LEARN MORE