The Skills You Need to Succeed in 2019 and Beyond

By Mary Williams / January 15, 2019 / 1 Comment

Did you know that 91 percent of dissatisfied customers or clients will never complain about their interaction with you? Instead, they will simply take their business elsewhere. If you think soft skills are trivial or unimportant, think again. Here’s the deal: 85 percent of job success is based on social…


Nice Still Matters

By Mary Williams / December 5, 2018 / 5 Comments

Have you ever had someone tell you that you are “too nice” in business? I have. And ironically, this feedback was given to me by my most respected, and highly accomplished boss and mentor. Is it wrong that nice is the only way I know how to be? I could…