Business Etiquette

6 Secrets You Didn’t Know About Zoom First Impressions

Happy New Year!  Are you hoping you don’t have to hear as many of these phrases in 2021? I think you are on mute…or I can’t hear you.  How about….these are unprecedented times, or anything referencing the new normal or even this one….Is everyone able to see my screen?   via GIPHY Honestly, be proud of…

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How I am Surviving Safer at Home

Our lives have been turned upside down.  Everything has changed.  Who could have expected it to happen so fast?  You can call me naïve, you can say that I had my head in the sand, however, to imagine a day when basically everything either stopped or radically changed, I was unprepared.  During the first week…

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Tried & True Conversation Starters

Let’s be honest, most people do not enjoy networking, especially if you are an introvert, although we agree it’s a necessary activity in business.  One way to ensure it’s almost pain-free (and a lot more interesting and enjoyable) is to engage in a sincere conversation when you meet someone with a goal to discover a…

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5 Mistakes that DESTROY Business Relationships

For those of you who know me, you know business etiquette is my passion.  You know that Letitia Baldridge, the late American etiquette expert and public relations executive is one of my idols.  She published 20 books, appeared on the cover of TIME, and was a guest on Late Night with David Letterman.  She personally…

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Emotional Intelligence and Vulnerability

Emotional Intelligence and Vulnerability

While considering this blog post and my upcoming presentations during the Greystar Members Only Leasing Retreat this week, I cannot get vulnerability out of my mind.  As I prepared and reviewed my presentation, I saw I included “be vulnerable” on page twelve, bullet number six.  Perhaps it deserves a page of its own somewhere more…

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